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Goodbye, 2020! holiday cards announce. What a year! we exclaim to each other. We can’t wait for 2020 to be over. But as we settle into a hard winter, I can’t help wondering: Will 2021 really be any better? With the vaccines and a new administration coming, many are optimistic. But we are not at the end. We are in what Harvard Business School’s Rosabeth Moss Kanter famously calls the […]

Many leaders have crossed the first hurdles of moving their teams remote: ensuring colleagues have set up their tech tools, defined their processes, and permanently logged into their video conference accounts. But this is just the first step towards creating an effective work environment for remote employees. The next critical question we must ask is: How do you motivate people who work from home? This question is important now because, […]

In the midst of the new coronavirus pandemic, many companies are implementing voluntary or mandatory work-from-home policies. That means lots of us are dealing with an unusual challenge: working from home for the first time, full-time. Even if you’ve done it before, working from home because of coronavirus might feel like a whole new world: It’s probably sudden. It might be for an extended period of time rather than a […]

Convincing employees to go above and beyond the call of duty may be the epitome of personnel management. We all want our employees to be engaged and motivated. Of course, that’s easier said than done. To find out, we designed a pair of studies that would measure the ethical repercussions of externally motivated organizational citizenship. Our first study examined its effect in the workplace. From surveys of 82 work teams […]

How do you take charge and inspire your team with integrity, authority, and enthusiasm? Thousands of books are filled with reflections and advice on leadership. But finding one that’s interesting, insightful, practical — and an entertaining read to boot — can be tricky. We’ve collected 15 bestsellers that are sure to help you find your style and hone your skills, whether you’re a natural or reluctant leader. And they won’t […]

Changing the way you fail will help you succeed. Failure has been a hot topic for several years, as innovators try to heed the words of Thomas J. Watson: “If you want to increase your success rate, double your failure rate” and Sir Ken Robinson: “If you’re not prepared to be wrong, you’ll never come up with anything original.” But in the real world, failure sucks, and probably always will. […]